Privacy Policy
Guangzhou Zhun Ming Trim Company is committed to protecting your personal information and your right to privacy.
1. Overview
Guangzhou Zhun Ming Trim Company ("Zhun Ming", "we", "us", or "our"), established in 2016, is a professional manufacturer of premium garment accessories. We are committed to protecting the personal information of our customers, business partners, and website visitors.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or communicate with our team. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.
Our commitment: We operate under the principle that your privacy is a fundamental right. We only collect data that is necessary for legitimate business operations and will never sell your personal information to third parties.
2. Information We Collect
Information You Provide Directly
- Contact information: Full name, job title, company name, email address, phone number, and mailing address when you submit inquiries or sample requests.
- Order & procurement data: Product specifications, order quantities, shipping addresses, and payment details required to fulfill your orders.
- Communication records: Emails, messages, and correspondence you send to our customer service team.
- Custom design files: Artwork, logos, and design specifications submitted for OEM/ODM product development.
Information Collected Automatically
- Device & log data: IP address, browser type, operating system, referring URLs, and pages visited on our website.
- Usage analytics: Time spent on pages, click patterns, and navigation behavior collected via cookies and analytics tools.
3. How We Use Your Information
We use the information we collect for the following legitimate business purposes:
Order Processing
Process and fulfill orders, manage sampling requests, and coordinate production and logistics.
Customer Support
Respond to inquiries within 12 hours, resolve issues, and provide dedicated account management.
Service Improvement
Analyze usage patterns to improve our website, product catalog, and overall customer experience.
Business Communications
Send order updates, product announcements, and relevant industry news (with your consent).
Legal Compliance
Comply with applicable laws, OEKO-TEX® certification requirements, and regulatory obligations.
Relationship Management
Maintain long-term partnerships with clients, suppliers, and business contacts across 30+ countries.
4. Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers
Trusted third-party vendors who assist in order fulfillment, logistics, payment processing, and IT services -- all bound by strict confidentiality agreements.
Legal Requirements
When required by law, court order, or governmental authority, or to protect the rights, property, or safety of Zhun Ming, our clients, or the public.
Business Transfers
In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction with prior notice provided to you.
5. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. We use the following types of cookies:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for basic site functionality and security | Session |
| Analytics | Understand how visitors interact with our website | Up to 2 years |
| Preferences | Remember your language and display settings | 1 year |
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- Order and transaction records: Retained for 7 years to comply with accounting and tax regulations.
- Customer communications: Retained for 3 years after the last interaction to support ongoing business relationships.
- Design files and OEM specifications: Retained for the duration of the business relationship plus 2 years, unless you request earlier deletion.
- Website analytics data: Retained in aggregated, anonymized form for up to 26 months.
7. Data Security
We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
SSL Encryption
All data in transit encrypted via TLS/SSL
Access Controls
Role-based access with regular audits
Secure Storage
Data stored on protected, backed-up servers
Despite our best efforts, no security system is impenetrable. If you believe your information has been compromised, please contact us immediately at info@zhunmingtrim.com.
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
Right to Access
Request a copy of the personal information we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data, subject to legal retention requirements.
Right to Portability
Receive your data in a structured, machine-readable format for transfer to another service.
Right to Object
Object to processing of your data for direct marketing or other purposes based on legitimate interests.
To exercise any of these rights, please contact us at info@zhunmingtrim.com. We will respond within 30 days.
9. International Data Transfers
As a global supplier serving clients in 30+ countries including the United States, United Kingdom, Germany, France, Italy, Canada, Australia, and across the Middle East and Southeast Asia, your information may be transferred to and processed in countries other than your own.
When transferring data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission for transfers from the EU/EEA, and equivalent mechanisms for other jurisdictions.
10. Children's Privacy
Our services are intended exclusively for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete such information.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify existing customers via email for significant changes
- Post a notice on our website for a minimum of 30 days
Your continued use of our services after any changes indicates your acceptance of the updated policy.
Questions About Your Privacy?
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, our team is here to help -- with a guaranteed response within 12 hours.
Address
Guangzhou, China